5

Nice job all around on servicing my truck....professionalism from start to finish....

5

Another great experience, with fast and friendly service. Thank you

5

Thank you for the service! I appreciate Eric and how promptly I was taken care of!

5

The best automotive repair shop in northern Idaho, if not all of Idaho and beyond!

5

Great service and friendly staff

5

Excellent customer service with thorough inspection and great communication!

3

I had a pretty good experience here: the staff are friendly, the service was quick, and the feedback was great. However, I also have a few complaints. When my vehicle was in the shop, I received a phone call saying that my oil appeared to be dirty. I told them that I change my own oil and told them not to change it. (At this particular time, I had already purchased a new oil filter and oil from walmart to change it myself.) However, when I went to pick up my vehicle, they said that they went ahead and changed the oil themselves. I know that they had my best interests at heart and tried to do what was best for my vehicle, but that still doesnt justify doing work on my vehicle that I specifically told them not to do. Also, when I received the bill, a few of the charges were more expensive than the quote I had received. Although this place is a little pricey, I believe that the quality of the work is better than your average shop and the customer service is excellent. At the end of the day, I work recommend this place, and I plan to return in the future with hopes of a better experience.

5

Took the time to explain diagnosis and plan for repair. More thorough than previous shop who misdiagnosed problem. Advises strategies to save and does not double charge labor for redundant or simultaneous procedures.

5

Reasonably priced, friendly and professional!!!

5

Excellent communication!! Work estimate was right on, finished on time and their follow up was impeccable. My very first visit and my expectations were exceeded. I will definitely return and highly recommend them.

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