A lot to be said about the type of people who run this business. Had an emergency and pulled off the highway due to a loud sound coming from the suspension of my wife's Subaru. Was immediately greeted and had someone go for a test drive with me to identify the problem. Without an appointment took the car in immediately and tightened a loose ball joint that had been rattling. He had me back on the road with in an hour of walking in the door and at NO CHARGE ! I mean I assumed to at least pay a fee for the inconvenient of taking their time to make sure my wife's car was in safe driving condition. They recommended I follow up with my shop that had previously done work on it to make sure there was no long term damage but had it needed repair I would have felt more than confident in taking my vehicle back to to Silverlake and will most certainly be recommending them in the future to others. Though they are in post falls and I live in Spokane they would be worth the trip to feel you can trust your automotive service providers. Confidence and trust in a repair shop is worth its weight in Oil. Thank you again and keep up the great service.
You are welcome, Zach! We are happy to have been able to determine the issue and get you back on the road in no-time. The safety of drivers is of great importance to us and your feedback is greatly appreciated.
- Silverlake Automotive Post Falls