5

Very professional they definitely went above and beyond to help me and my wife in our situation got our car running great mechanics, they care about their customers. Definitely recommend silverlake automotive. The guy you need to go to is Eric.

5

Does good work on the car and goes out of their way to ensure I'm taken care of.

5

Great work!

5

Good people!

5

Service is excellent and lobby is clean with very fresh coffee! Their staff does an excellent job of communicating the status of your repair.

5

Nikki and Eric researched and found a solution to an issue with our rotor that was causing nothing but trouble for us. Seemed these teensie little screens clogged and caused the rotor to fail. We were very impressed with how they truly guarantee the parts they install. We had the issue 2 times since the part was installed- and each time they were more than willing to research and find a true root cause to the issue. At no additional cost to us. We are very impressed with professionalism and sincerity of both Nikki and Eric. Thanks for the great experience.

5

After calling the Coeur d' Alene shop and receiving less than professional service from the lady who answered the phone, we decided to call the Post Falls shop based on the good reviews. Eric was extremely helpful and very professional. We will skip the Coeur d' alene shop and be taking our truck to Post Falls instead. Thank you Eric for showing us the professionalism that we read about online.

5

THEY WERE FAST AND DID A GREAT JOB. GOT IT IN AND OUT JUST AS HE SAID, AND IT RUNS GREAT. THANKS, AND I'M RECOMMENDING THEM TO FRIENDS.

5

Awesome, honest, caring service!! Would highly recommend to anyone!!

5

Again, I have to shout out to the staff at Silverlake Automotive in Post Falls. Not only was I able to make an appointment online (love it!) but they were able to accommodate my need on the day that was the most convenient for me to drop my car off! My "Check engine" light came on over the weekend and my car was repaired by mid-week! Nicci advised that the car would need to remain overnight so that a thorough job could be done. Communication and great customer service is what this company is all about! There is a plaque on the wall that indicates the Code of Ethics that drives the way they do business and "customer satisfaction" is at the top of the list. I love doing business with someone who values their customers above profit!

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