5

I took my 2018 Dodge Journey in for 60,000 mile service. The tech noticed my transfer case was leaking badly. They drained the lubricant and discovered metal shavings in the fluid. They were able to get a replacement and had my auto back to me in a few days at a reasonable price. I would recommend Silverlake to anyone looking for anything general maintenance to significant repairs.

Thank you so much for taking the time to leave such a positive review, Richard! We are thrilled to hear that you had a great experience at Silverlake Automotive, our Post Falls location. We appreciate your recommendation and look forward to serving you again in the future. Thank you!

- Silverlake Automotive Post Falls
5

I’m always so impressed with the service I get at Silverlake Automotive! With past experiences, I’ve been taken advantage of at car shops but never here, I know they will charge me a fair price and actually fix my car’s issues the first time

Thank you so much for taking the time to leave such a fantastic review, Emilee! We are thrilled that you have consistently had a positive experience at Silverlake Automotive and that you trust us to provide fair pricing and efficient car repairs. We understand how important it is to have a reliable and trustworthy automotive shop, and we are grateful that you have chosen us. We look forward to continuing to serve you in the future!

- Silverlake Automotive Post Falls
5

They were very fast and thorough.

Thank you so much for taking the time to leave us a 5-star review, J. J.! Thank you for choosing our business and we look forward to serving you again in the future!

- Silverlake Automotive Post Falls
5

5

Excellent customer service. Job well done at a fair price and by a quality team

4

Nici and Jaime are always very nice and helpful !!

5

5

5

I found Silverlake Automotive when my engine light turned on, but my dealership was 3 weeks out to even look at the vehicle and identify the problem. I called on a Friday midday, Nicki answered the phone, took my information, and said that if I could get my vehicle there they would take a look as soon as possible, but for sure on Tuesday. I was stoked they had availability, and assured me that whatever problem I was having they would identify and fix as soon as they could. I got my car towed there Friday, and I got a call Tuesday morning explaining what the issue was and how much they estimated it would cost to repair. I was expecting a transmission issue and have to admit I was very anxious about the price, when they explained it was a thermostat housing issue and that I was leaking coolant, they gave an estimated price of $1125 to be completed by EOD Thursday. They called me today (Wednesday) letting me know that the work was done! They held on to my vehicle to ensure the fixes they made stuck, and they did! They were also able to get the parts faster and cheaper than expected, lowering the cost of the repairs by $140! I was very excited to hear that, as they could've left the quote as is and I would've been none the wiser. Though I've never been to Silverlake Automotive before this, they were very fair and wise and I greatly appreciate their honesty and assistance in fixing my vehicle. They also sent a link with photographs and detailed explanations of other issues they identified. I won't be going to my dealership for repairs anymore! I can't recommend this company enough, I was treated like family, which is a rare experience in the auto service world. Thank you so much Silverlake! In particular, Nicki & Sam!

5

Awesome, they fixed our Cherokee in two days. Fair and reasonable pricing. Did not try to up sell.

Jana, thank you for the opportunity to service your vehicle! We appreciate the feedback and happy to to provide you with reliable, quality service at a fair price. Have a great day!

- Silverlake Automotive Post Falls
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