4

Nici and Jaime are always very nice and helpful !!

5

5

5

I found Silverlake Automotive when my engine light turned on, but my dealership was 3 weeks out to even look at the vehicle and identify the problem. I called on a Friday midday, Nicki answered the phone, took my information, and said that if I could get my vehicle there they would take a look as soon as possible, but for sure on Tuesday. I was stoked they had availability, and assured me that whatever problem I was having they would identify and fix as soon as they could. I got my car towed there Friday, and I got a call Tuesday morning explaining what the issue was and how much they estimated it would cost to repair. I was expecting a transmission issue and have to admit I was very anxious about the price, when they explained it was a thermostat housing issue and that I was leaking coolant, they gave an estimated price of $1125 to be completed by EOD Thursday. They called me today (Wednesday) letting me know that the work was done! They held on to my vehicle to ensure the fixes they made stuck, and they did! They were also able to get the parts faster and cheaper than expected, lowering the cost of the repairs by $140! I was very excited to hear that, as they could've left the quote as is and I would've been none the wiser. Though I've never been to Silverlake Automotive before this, they were very fair and wise and I greatly appreciate their honesty and assistance in fixing my vehicle. They also sent a link with photographs and detailed explanations of other issues they identified. I won't be going to my dealership for repairs anymore! I can't recommend this company enough, I was treated like family, which is a rare experience in the auto service world. Thank you so much Silverlake! In particular, Nicki & Sam!

5

Awesome, they fixed our Cherokee in two days. Fair and reasonable pricing. Did not try to up sell.

Jana, thank you for the opportunity to service your vehicle! We appreciate the feedback and happy to to provide you with reliable, quality service at a fair price. Have a great day!

- Silverlake Automotive Post Falls
5

I have been working with these guys for almost a year now. They have serviced my 2008 truck, my wife's 2014 SUV, my sons 2004 car, and my daughters 2007 truck. I haven't been disappointed with any service, interactions from the crew, or the level of communication they provide. Great team and we are customers for the long haul. Thanks team, See you soon. Quentin Clemons.

5

I have always had a great experience with this business. They have extremely courteous employees, and are very knowledgeable. My vehicles have always been repaired promptly, and parts and service is under warranty. I would highly recommend them.

5

Can't say anything bad. I have a fair amount of knowledge about that industry, and I can tell you that from personal experience, this shop is amongst the best. Proffesional, transparent, skilled techs, including ASE Master techs, which I can tell you is important. Well run shops, they're busy for a reason.

5

Great staff and quick turn around... oh and they did a great job on my Suburban too 😉

5

Great experience as always! They’re the best!

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