We used Silverlake Automotive for the first time. We were very pleased with their service, not only in terms the actual problems with our Ford truck, but in working with their personnel. They communicated well and promptly, and were personable, courteous, and friendly. Their shop is immaculate. They recommended some additional items, but they explained the reasons for the recommendations, and did not try to push them on us. Based on this experience, we will be using their services in the future.