Post Falls Auto Repair

5

I usually take my cars to the CDA location. I was driving my Astro Van with 198,000 miles up I-90 when it started to make a noise and lost power. I limped it to the new Post Falls location. It was almost close of business. I was greeted by Nikki who took my information and gave me a cold soda while I waited for my ride. For the next three days, Nikki called me up first thing to let me know what diagnosis they had done and to get authorization for the next step. On the third morning I got the bad news that my engine had destroyed itself. The van wasn't worth fixing. Bad news for sure but old mechanical things break. Nikki had some contacts at a wrecking yard and I even got a few bucks for the van. The only negative thing about this experience is that now I have to deal with a car salesman. Too bad Silverlake doesn't sell cars!!

5

Took great care of my truck. friendly people..

5

Very professional. They were able to get my car scheduled in timely. They completed the work in one day and at below estimate.

5

Nikki is always informative and amazing! I was in and out in almost no time! Love the team!

5

Sad to see Nate was not there, but Nicci was awesome. I paid a little bit more than another "tire store" but I have confidence in Silver Lake that I received premium parts, warranty, and service. Nicci went above and beyond to check on my warranty and saved me quite a bit of money as well. Always an A+ experience when I need some work done.

5

Got me in quickly and solved the problem.

5

Loved the service, very polite and friendly, they explained everything,

5

They're are always very nice and helpful. And do a great job of fixing what's wrong.

5

Amazing service! They worked with me to get unexpected repairs completed NEXT DAY. The truck had safety issues that needed to be repaired before we towed our camper trailer. They ended up saving me a bunch of money because they ended up not having to repair an item that was listed on the estimate. They will definitely be keeping my business. Oh and, they have a 3 or 4 year (?) warranty on the repairs so I have peace of mind driving our 20 year old truck.

5

Super happy with the detailed check of this Jeep I was considering. I received an extensive report plus they even went and picked up the rig for me! Thanks Silverlake tire and auto Post Falls.

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